Featured Webinars

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How TMCs are Embracing AI and Automation to Scale Five-Star Customer ServiceWed., 30 October at 3pm GMT / 4pm CETRegister Now

AI and cloud-based software solutions are disrupting the way TMCs serve travelers. With the right technology investments, travel agents can increase their capacity and streamline their workflows without sacrificing the five-star service that sets them apart. In this webinar, thought leaders from technology innovators Front and AMGiNE, and TMC Atlas Travel & Technology Group discuss practical examples of how to scale exceptional service with AI and automation.

Key Takeaways:

  • Learn how AI and automation are changing the way business travel is booked and managed
  • Get tips on practical applications of AI to improve service quality and delivery
  • Gain insights from executives at leading travel management companies who have embraced automation

Ready to set a new bar for efficiently delivering quality service? Register now for this 45-minute BTN Group AI in Actions webinar that will help get you on the fast track to building your AI and automation strategy to assist your team, unlock valuable insights, and automate routine tasks.

Speakers:

Craig Klemp, VP, Partnerships, Front
Greg Apple, CEO, AMGiNE
Andy Piggott, CIO, Atlas Travel & Technology Group

MODERATOR: 
Mary Ann McNulty, Executive Director, Content Solutions, BTN Group

Sponsored by

Amgine Front Atlas 2

There's a lot of chatter and buzzwords out there regarding sustainability and air travel. Join Jonas Diederich Senior Manager Corporate Responsibility Communications Strategy as he helps to De-mystify the basics around sustainability efforts within the Lufthansa Group and find out what this means for your corporate travel program and your travelers.

Key takeaways:

  • Explore what sustainability efforts are being prioritized in the airline industry, including the role of Sustainable Aviation Fuel (SAF) and carbon offsetting.
  • Learn about the most fuel-efficient, modern aircraft and the latest innovations designed to reduce fuel consumption.
  • Understand what the Lufthansa Group is doing to promote traveling more sustainably, and the options available for corporate customers and their travelers.

 

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Navigating towards net zeroTues., 8 October at 11am BST / 12pm CESTWatch Now

As companies set ambitious emissions reduction targets on their journeys to net zero, learn how your organisation can reduce the environmental impact of its business travel activity while empowering your travellers to achieve their objectives. This webinar complements the publication in late September of BTN Europe’s fourth annual business travel sustainability report, featuring practical strategies to cut travel emissions and the sustainability success stories of a range of companies.

Hear from the experts in this thought-provoking webinar and get your questions answered.

Register now for this BTN Europe webinar

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Hotel Distribution Disruption: Adapting Your StrategiesTues., 30 July at 4pm BST / 5pm CESTWatch Now

With the shifting dynamics brought about by New Distribution Capability (NDC), the landscape of hospitality distribution is also evolving, highlighting an increasing urgency for innovative approaches, especially within corporate travel. In this webinar, speakers hone in on the driving forces behind the imperatives to rethink multi-sourcing strategies, solve for loyalty program challenges, and deliver user-friendly content that meets B2B2C expectations, all within the context of finding new solutions to support the needs of both suppliers and buyers in this space.

Register now for this BTN Group In the Know webinar, "The Case for Disruption: Elevating Hotel Connectivity, Content and Expense Management for Next Generation Travel Experiences," with content sponsored and developed by DerbySoft.

Key Takeaways:

  • Learn how to enhance hotel options to match traveler preferences, ensuring employees book within your travel program using preferred suppliers and channels for accurate tracking of program participation
  • Discover how to access up-to-the-minute hotel availability, pricing and inventory, and give today's savvy business travelers greater confidence in their hotel bookings
  • Understand how to streamline travel management processes, particularly in expense management, to increase efficiency for your traveler

Travel buyers, hoteliers and travel management companies will better understand current hotel distribution changes and strategies to achieve their goals. Ask your own questions during the live Q&A. 

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Fireside Chat: Insights from Cvent’s Exclusive European Travel Manager ReportThurs., 13 June at 11:00 AM BST / 12:00 CESTWatch Now

As business travel steadily approaches pre-pandemic levels, corporate travel managers are navigating a landscape of optimism and opportunity. However, amidst this resurgence, they face many challenges—from economic uncertainties and inflation to the pressing realities of climate change and escalating costs— which are reshaping priorities in corporate travel sourcing and RFP processes. According to Cvent’s comprehensive survey of more than 600 European-based travel managers, 62% identify costs as their primary concern for their 2024 programme. Register now for this webinar designed for hospitality professionals and hear from Cvent’s Laura Cresswell as she shares insights into the following topics:

  • Navigating rising costs
  • Evolution of sourcing processes
  • Future priorities and impact factors
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Who Spends What Where: Trends in How European Businesses TravelTues., 4 June at 10:00 BST / 11:00 CESTWatch Now

Business travel in Europe has bounced back strongly since the pandemic, proving the evergreen need for in-person connections. Meanwhile, increased prices have led companies to change how they book and manage travel.

Join this BTN Group Europe In the Know webinar, sponsored and developed by Navan to understand recent trends in European business travel and how travel spend at different companies has evolved in recent years.

Hear results from a recent report titled “Who Spends What Where” that examined how a range of companies travel by air and on trains and stay at hotels; and analysed how company and traveller choices can influence spend.

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Travel & Meetings: Heavy Merge Ahead?Fri., 17 May at 6:00 PM BSTWatch Now

Changing workplace models are morphing corporate travel and meetings models as well. More travel managers than ever are involved in managing meetings. What does the future look like and how will strategies change to serve the business needs? Join BTN’s panel of experts to explore these new models.

 

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Travel Manager of the Year & Best Practitioners 2023Tues., 12 Dec. at 16:00 GMT / 17:00 CETWatch Now

BTN Editorial Director Elizabeth West catches up with our 2023 travel manager award winners. Hear about the groundbreaking work being done by our 2023 Travel Manager of the Year award recipients Danielle Cavnor and Eric Gray of PwC. We’ll catch up with their latest progress on direct connecting with airlines and hotels, blockchain-based data strategies and their program innovation roadmap for 2024.

Best Practitioners Rafael Rosario, Ian Spearing and Anne Hamilton join as well to tell us about their own innovation pathways and how they’ll be driving progress toward a better managed travel experience next year—both for their individual programs and for the industry. Central to their stories are diversity, equity and inclusion strategies, involvement in new startup partnerships and key innovations around non-employee travel. 

Join us as we celebrate the value of travel management and how travel managers drive the entire industry forward!

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The Visa Processing ConundrumTues., 21 Nov at 16:00 GMT / 17:00 CETWatch Now

The resurgence of global business travel means an increased need for visas and passports.  However, there are many countries in which visa processing has ground to a halt which creates an issue for travelers and travel managers alike.

Register now for the BTN Group In the Know webinar, with content sponsored and developed by CIBT, to learn:

 • The various reasons behind visa and passport processing delays

 • What travel managers, mobility managers and TMCs can do to navigate these delays and obstacles and help manage traveler expectations

 • How to proactively manage your global travel program in a time when travel volumes continue to increase and entry requirements continue to fluctuate