WINGS GLOBAL TRAVEL

MAIN INDUSTRY SECTORS OF CLIENTS
Construction, Engineering, Financial and professional services, Healthcare and pharmaceutical, Mining, Oil and gas, Shipping and fisheries, Transport sector and logistics

ADDITIONAL SERVICES OFFERED
Consultancy, Group travel, Meetings and events, Passport and visa services, Sustainability programmes, Venue sourcing, VIP travel

FULL-TIME EQUIVALENT STAFF
83 (Europe), 450 (globally)

BREAKDOWN OF TRANSACTIONS
Air 55%, Hotel 25%, Rail 5%, Car 4%, MICE 10%, Other 1%

PROPORTION OF ONLINE BOOKINGS
Less than 25%

NETWORK, CONSORTIUM & ASSOCIATION MEMBERSHIPS
Advantage Travel Partnership. The BTA, GBTA, ITM, NBTA

KEY PEOPLE
Tony Sofianos, president and CEO
Gary Povey, chief operating officer and managing director for Europe
Paul East, chief solutions officer/acting MD/SVP APAC
Anthony McCartney, chief financial officer
Luke Schildkamp, director of global supplier management, client services
Cleide Santos, head of client services Europe
Kim Parker, head of business development, London
Simon Dugan, head of business development, UK/Europe
Rebecca Gunn, head of group marketing, global marketing

AVERAGE LENGTH OF SERVICE
8 years

AVERAGE INDUSTRY EXPERIENCE
13 years

ESG & CSR ACCREDITATIONS
Managed through third party

DEI ACCREDITATIONS & POLICIES
Best Workplaces for Women or similar, Flexible working policy, Recruitment and selection policy

GDS PARTNERS
Amadeus, Sabre

ONLINE BOOKING TOOLS
Argo, Atriis, Concur, Cytric, GetThere, Thomalex

EXPENSE MANAGEMENT SYSTEMS
Certify, Concur, Emburse, Zoho

OTHER TECHNOLOGY (I=in-house, T=third-party)
Air reshopping T, Auditing I, Business intelligence I, Data visualisation I, Disruption management I, Hotel reshopping T, Meetings management T, Mobile booking app T, Mobile itinerary app I, Peer benchmarking I, Personalised trip recommendations I, Pre-trip approval I,T, Profile management I,T, Quality assurance T, Sustainability reporting T, Traveller tracking I,T, Travel risk management I, Unused ticket management I

TECHNOLOGY STRATEGY
Build proprietary technology in-house, hire third-party developers, act as partner/reseller for other technology providers

NDC CONTENT
GDS, aggregators (Atriis, Travelfusion)

BIGGEST INNOVATION OF 2023
With the changes in the industry around NDC and the breakdown of content, Wings Global Travel has further invested into its mid-office application WingsOne which the company uses to manage quality control of the bookings in line with clients’ travel policies. It provides standardised itinerary and data for on-trip and post-trip travel. Expanded operations with a new office in Calgary, Canada