WEST END TRAVEL

MAIN INDUSTRY SECTORS OF CLIENTS
Education, Financial and professional services, Government and public sector, Media and entertainment, Music and film touring, Sport

ADDITIONAL SERVICES OFFERED
Group travel, Leisure travel, Meetings and events, VIP travel

FULL-TIME EQUIVALENT STAFF
17

NUMBER OF TRANSACTIONS IN 2023
35,000

BREAKDOWN OF TRANSACTIONS
Air 80%, Hotel 15%, Rail 2%, Other 3%

PROPORTION OF ONLINE BOOKINGS
Less than 25%

NETWORK, CONSORTIUM & ASSOCIATION MEMBERSHIPS
ISTAA, IATA, ABTA, CAA

KEY PEOPLE
David Segel, managing director
David Kershman, finance director
Jeremy Segel, director
Stephanie Marsh, head of sports & groups
Claire Oakes, business travel manager
Rhonel Figueira, senior travel manager (sport)

AVERAGE LENGTH OF SERVICE
32 years

AVERAGE INDUSTRY EXPERIENCE
32 years

DEI ACCREDITATIONS & POLICIES
Flexible working policy 

GDS PARTNER
Travelport (inc Worldspan)

OTHER TECHNOLOGY (I=in-house, T=third-party)
Traveller tracking T

BIGGEST INNOVATION OF 2023
Development of sports travel sector creating new areas of growth