Guest comment: Innovation hits critical MaaSBy BBTKarhoo’s Chris Treadwell explains how Mobility as a Service (MaaS) has the potential to be a game changer in the loyalty space... KEEP READINGInterview: Guy Snelgar, Barndello ConsultingBy Matthew ParsonsAfter a career spanning 30 years in the travel industry, including roles at all three GDSs, Guy Snelgar talks about his new venture, Barndello... KEEP READINGCracking the data puzzleBy Mark.ChillingworthLooking at traveller data in new ways could help travel buyers create more relevant programmes... KEEP READINGBuyer's Guide: Ulrika Rosen, Tetra LavalBy BBTUlrika Rosen oversees the global travel programme for Tetra Laval. She explains how Tetra Pak, its food packaging and processing division, rolled out a... KEEP READINGInterview: Why Expedia Partner Solutions is committed to helping TMCs thriveBy BBTExpedia Partner Solutions is the B2B brand within Expedia Group, and powers the hotel business of TMCs, airlines, top consumer brands, travel agencies... KEEP READINGAsk the experts: Audit solutionsBy Catherine ChetwyndBTN Europe asks a TMC, a consultant and a travel buyer if technology is best for rate audits or whether human input is needed... KEEP READINGArtificial intelligence: Don't believe the hypeBy Mark.ChillingworthIn late 2017, a report by the RSA (Royal Society of Arts, Manufactures and Commerce) stated that artificial intelligence (AI) and robots could replace... KEEP READINGBuyer’s Guide: Digital transformationsBy Catherine ChetwyndNPower’s Jo McQuade explains why digital transformation must never be at the expense of service, and the importance of constantly reviewing the... KEEP READINGDisrupt Awards Q&A: Anatoliy Kuryumov, RaketaBy Business Travel ShowRaketa is a finalist in this year's Business Travel Show Disrupt Awards. General manager Anatoliy Kuryumov told us about this new online booking tool... KEEP READINGDisrupt Awards Q&A: John and Dee Lee, CultureMeeBy Business Travel ShowAs one of the five finalists who will battle for the trophy at next week's Business Travel Show Disrupt Awards, we caught up with John and Dee Lee from... KEEP READINGCommunications: 7 ways to get your voice heardBy Ben WalshFrom mirroring to adapting your wardrobe and speaking more slowly, our experts share their top communication tips... KEEP READINGThe myth of the millennialBy Ben WalshSocial media: buyers beware?By Rob GillThe use of social media by business travellers is growing. How should travel buyers respond to this phenomenon?... KEEP READINGOnline booking tools: Waiting to self bookBy Linda FoxOnline self-booking tools are evolving slowly, despite travellers’ enthusiasm for them. So what’s obstructing their widespread use?... KEEP READINGMystery Buyer: The challenge of cybercrimeBy Mystery BuyerAre we applying the same duty-of-care standards to IT security as we do to our travellers?... KEEP READINGMore Features RRManagement rrtestprocurement
Interview: Guy Snelgar, Barndello ConsultingBy Matthew ParsonsAfter a career spanning 30 years in the travel industry, including roles at all three GDSs, Guy Snelgar talks about his new venture, Barndello... KEEP READINGCracking the data puzzleBy Mark.ChillingworthLooking at traveller data in new ways could help travel buyers create more relevant programmes... KEEP READINGBuyer's Guide: Ulrika Rosen, Tetra LavalBy BBTUlrika Rosen oversees the global travel programme for Tetra Laval. She explains how Tetra Pak, its food packaging and processing division, rolled out a... KEEP READINGInterview: Why Expedia Partner Solutions is committed to helping TMCs thriveBy BBTExpedia Partner Solutions is the B2B brand within Expedia Group, and powers the hotel business of TMCs, airlines, top consumer brands, travel agencies... KEEP READINGAsk the experts: Audit solutionsBy Catherine ChetwyndBTN Europe asks a TMC, a consultant and a travel buyer if technology is best for rate audits or whether human input is needed... KEEP READINGArtificial intelligence: Don't believe the hypeBy Mark.ChillingworthIn late 2017, a report by the RSA (Royal Society of Arts, Manufactures and Commerce) stated that artificial intelligence (AI) and robots could replace... KEEP READINGBuyer’s Guide: Digital transformationsBy Catherine ChetwyndNPower’s Jo McQuade explains why digital transformation must never be at the expense of service, and the importance of constantly reviewing the... KEEP READINGDisrupt Awards Q&A: Anatoliy Kuryumov, RaketaBy Business Travel ShowRaketa is a finalist in this year's Business Travel Show Disrupt Awards. General manager Anatoliy Kuryumov told us about this new online booking tool... KEEP READINGDisrupt Awards Q&A: John and Dee Lee, CultureMeeBy Business Travel ShowAs one of the five finalists who will battle for the trophy at next week's Business Travel Show Disrupt Awards, we caught up with John and Dee Lee from... KEEP READINGCommunications: 7 ways to get your voice heardBy Ben WalshFrom mirroring to adapting your wardrobe and speaking more slowly, our experts share their top communication tips... KEEP READINGThe myth of the millennialBy Ben WalshSocial media: buyers beware?By Rob GillThe use of social media by business travellers is growing. How should travel buyers respond to this phenomenon?... KEEP READINGOnline booking tools: Waiting to self bookBy Linda FoxOnline self-booking tools are evolving slowly, despite travellers’ enthusiasm for them. So what’s obstructing their widespread use?... KEEP READINGMystery Buyer: The challenge of cybercrimeBy Mystery BuyerAre we applying the same duty-of-care standards to IT security as we do to our travellers?... KEEP READINGMore Features RRManagement rrtestprocurement
Cracking the data puzzleBy Mark.ChillingworthLooking at traveller data in new ways could help travel buyers create more relevant programmes... KEEP READINGBuyer's Guide: Ulrika Rosen, Tetra LavalBy BBTUlrika Rosen oversees the global travel programme for Tetra Laval. She explains how Tetra Pak, its food packaging and processing division, rolled out a... KEEP READINGInterview: Why Expedia Partner Solutions is committed to helping TMCs thriveBy BBTExpedia Partner Solutions is the B2B brand within Expedia Group, and powers the hotel business of TMCs, airlines, top consumer brands, travel agencies... KEEP READINGAsk the experts: Audit solutionsBy Catherine ChetwyndBTN Europe asks a TMC, a consultant and a travel buyer if technology is best for rate audits or whether human input is needed... KEEP READINGArtificial intelligence: Don't believe the hypeBy Mark.ChillingworthIn late 2017, a report by the RSA (Royal Society of Arts, Manufactures and Commerce) stated that artificial intelligence (AI) and robots could replace... KEEP READINGBuyer’s Guide: Digital transformationsBy Catherine ChetwyndNPower’s Jo McQuade explains why digital transformation must never be at the expense of service, and the importance of constantly reviewing the... KEEP READINGDisrupt Awards Q&A: Anatoliy Kuryumov, RaketaBy Business Travel ShowRaketa is a finalist in this year's Business Travel Show Disrupt Awards. General manager Anatoliy Kuryumov told us about this new online booking tool... KEEP READINGDisrupt Awards Q&A: John and Dee Lee, CultureMeeBy Business Travel ShowAs one of the five finalists who will battle for the trophy at next week's Business Travel Show Disrupt Awards, we caught up with John and Dee Lee from... KEEP READINGCommunications: 7 ways to get your voice heardBy Ben WalshFrom mirroring to adapting your wardrobe and speaking more slowly, our experts share their top communication tips... KEEP READINGThe myth of the millennialBy Ben WalshSocial media: buyers beware?By Rob GillThe use of social media by business travellers is growing. How should travel buyers respond to this phenomenon?... KEEP READINGOnline booking tools: Waiting to self bookBy Linda FoxOnline self-booking tools are evolving slowly, despite travellers’ enthusiasm for them. So what’s obstructing their widespread use?... KEEP READINGMystery Buyer: The challenge of cybercrimeBy Mystery BuyerAre we applying the same duty-of-care standards to IT security as we do to our travellers?... KEEP READINGMore Features RRManagement rrtestprocurement
Buyer's Guide: Ulrika Rosen, Tetra LavalBy BBTUlrika Rosen oversees the global travel programme for Tetra Laval. She explains how Tetra Pak, its food packaging and processing division, rolled out a... KEEP READINGInterview: Why Expedia Partner Solutions is committed to helping TMCs thriveBy BBTExpedia Partner Solutions is the B2B brand within Expedia Group, and powers the hotel business of TMCs, airlines, top consumer brands, travel agencies... KEEP READINGAsk the experts: Audit solutionsBy Catherine ChetwyndBTN Europe asks a TMC, a consultant and a travel buyer if technology is best for rate audits or whether human input is needed... KEEP READINGArtificial intelligence: Don't believe the hypeBy Mark.ChillingworthIn late 2017, a report by the RSA (Royal Society of Arts, Manufactures and Commerce) stated that artificial intelligence (AI) and robots could replace... KEEP READINGBuyer’s Guide: Digital transformationsBy Catherine ChetwyndNPower’s Jo McQuade explains why digital transformation must never be at the expense of service, and the importance of constantly reviewing the... KEEP READINGDisrupt Awards Q&A: Anatoliy Kuryumov, RaketaBy Business Travel ShowRaketa is a finalist in this year's Business Travel Show Disrupt Awards. General manager Anatoliy Kuryumov told us about this new online booking tool... KEEP READINGDisrupt Awards Q&A: John and Dee Lee, CultureMeeBy Business Travel ShowAs one of the five finalists who will battle for the trophy at next week's Business Travel Show Disrupt Awards, we caught up with John and Dee Lee from... KEEP READINGCommunications: 7 ways to get your voice heardBy Ben WalshFrom mirroring to adapting your wardrobe and speaking more slowly, our experts share their top communication tips... KEEP READINGThe myth of the millennialBy Ben WalshSocial media: buyers beware?By Rob GillThe use of social media by business travellers is growing. How should travel buyers respond to this phenomenon?... KEEP READINGOnline booking tools: Waiting to self bookBy Linda FoxOnline self-booking tools are evolving slowly, despite travellers’ enthusiasm for them. So what’s obstructing their widespread use?... KEEP READINGMystery Buyer: The challenge of cybercrimeBy Mystery BuyerAre we applying the same duty-of-care standards to IT security as we do to our travellers?... KEEP READINGMore Features RRManagement rrtestprocurement
Interview: Why Expedia Partner Solutions is committed to helping TMCs thriveBy BBTExpedia Partner Solutions is the B2B brand within Expedia Group, and powers the hotel business of TMCs, airlines, top consumer brands, travel agencies... KEEP READINGAsk the experts: Audit solutionsBy Catherine ChetwyndBTN Europe asks a TMC, a consultant and a travel buyer if technology is best for rate audits or whether human input is needed... KEEP READINGArtificial intelligence: Don't believe the hypeBy Mark.ChillingworthIn late 2017, a report by the RSA (Royal Society of Arts, Manufactures and Commerce) stated that artificial intelligence (AI) and robots could replace... KEEP READINGBuyer’s Guide: Digital transformationsBy Catherine ChetwyndNPower’s Jo McQuade explains why digital transformation must never be at the expense of service, and the importance of constantly reviewing the... KEEP READINGDisrupt Awards Q&A: Anatoliy Kuryumov, RaketaBy Business Travel ShowRaketa is a finalist in this year's Business Travel Show Disrupt Awards. General manager Anatoliy Kuryumov told us about this new online booking tool... KEEP READINGDisrupt Awards Q&A: John and Dee Lee, CultureMeeBy Business Travel ShowAs one of the five finalists who will battle for the trophy at next week's Business Travel Show Disrupt Awards, we caught up with John and Dee Lee from... KEEP READINGCommunications: 7 ways to get your voice heardBy Ben WalshFrom mirroring to adapting your wardrobe and speaking more slowly, our experts share their top communication tips... KEEP READINGThe myth of the millennialBy Ben WalshSocial media: buyers beware?By Rob GillThe use of social media by business travellers is growing. How should travel buyers respond to this phenomenon?... KEEP READINGOnline booking tools: Waiting to self bookBy Linda FoxOnline self-booking tools are evolving slowly, despite travellers’ enthusiasm for them. So what’s obstructing their widespread use?... KEEP READINGMystery Buyer: The challenge of cybercrimeBy Mystery BuyerAre we applying the same duty-of-care standards to IT security as we do to our travellers?... KEEP READINGMore Features RRManagement rrtestprocurement
Ask the experts: Audit solutionsBy Catherine ChetwyndBTN Europe asks a TMC, a consultant and a travel buyer if technology is best for rate audits or whether human input is needed... KEEP READINGArtificial intelligence: Don't believe the hypeBy Mark.ChillingworthIn late 2017, a report by the RSA (Royal Society of Arts, Manufactures and Commerce) stated that artificial intelligence (AI) and robots could replace... KEEP READINGBuyer’s Guide: Digital transformationsBy Catherine ChetwyndNPower’s Jo McQuade explains why digital transformation must never be at the expense of service, and the importance of constantly reviewing the... KEEP READINGDisrupt Awards Q&A: Anatoliy Kuryumov, RaketaBy Business Travel ShowRaketa is a finalist in this year's Business Travel Show Disrupt Awards. General manager Anatoliy Kuryumov told us about this new online booking tool... KEEP READINGDisrupt Awards Q&A: John and Dee Lee, CultureMeeBy Business Travel ShowAs one of the five finalists who will battle for the trophy at next week's Business Travel Show Disrupt Awards, we caught up with John and Dee Lee from... KEEP READINGCommunications: 7 ways to get your voice heardBy Ben WalshFrom mirroring to adapting your wardrobe and speaking more slowly, our experts share their top communication tips... KEEP READINGThe myth of the millennialBy Ben WalshSocial media: buyers beware?By Rob GillThe use of social media by business travellers is growing. How should travel buyers respond to this phenomenon?... KEEP READINGOnline booking tools: Waiting to self bookBy Linda FoxOnline self-booking tools are evolving slowly, despite travellers’ enthusiasm for them. So what’s obstructing their widespread use?... KEEP READINGMystery Buyer: The challenge of cybercrimeBy Mystery BuyerAre we applying the same duty-of-care standards to IT security as we do to our travellers?... KEEP READINGMore Features RRManagement rrtestprocurement
Artificial intelligence: Don't believe the hypeBy Mark.ChillingworthIn late 2017, a report by the RSA (Royal Society of Arts, Manufactures and Commerce) stated that artificial intelligence (AI) and robots could replace... KEEP READINGBuyer’s Guide: Digital transformationsBy Catherine ChetwyndNPower’s Jo McQuade explains why digital transformation must never be at the expense of service, and the importance of constantly reviewing the... KEEP READINGDisrupt Awards Q&A: Anatoliy Kuryumov, RaketaBy Business Travel ShowRaketa is a finalist in this year's Business Travel Show Disrupt Awards. General manager Anatoliy Kuryumov told us about this new online booking tool... KEEP READINGDisrupt Awards Q&A: John and Dee Lee, CultureMeeBy Business Travel ShowAs one of the five finalists who will battle for the trophy at next week's Business Travel Show Disrupt Awards, we caught up with John and Dee Lee from... KEEP READINGCommunications: 7 ways to get your voice heardBy Ben WalshFrom mirroring to adapting your wardrobe and speaking more slowly, our experts share their top communication tips... KEEP READINGThe myth of the millennialBy Ben WalshSocial media: buyers beware?By Rob GillThe use of social media by business travellers is growing. How should travel buyers respond to this phenomenon?... KEEP READINGOnline booking tools: Waiting to self bookBy Linda FoxOnline self-booking tools are evolving slowly, despite travellers’ enthusiasm for them. So what’s obstructing their widespread use?... KEEP READINGMystery Buyer: The challenge of cybercrimeBy Mystery BuyerAre we applying the same duty-of-care standards to IT security as we do to our travellers?... KEEP READINGMore Features RRManagement rrtestprocurement
Buyer’s Guide: Digital transformationsBy Catherine ChetwyndNPower’s Jo McQuade explains why digital transformation must never be at the expense of service, and the importance of constantly reviewing the... KEEP READINGDisrupt Awards Q&A: Anatoliy Kuryumov, RaketaBy Business Travel ShowRaketa is a finalist in this year's Business Travel Show Disrupt Awards. General manager Anatoliy Kuryumov told us about this new online booking tool... KEEP READINGDisrupt Awards Q&A: John and Dee Lee, CultureMeeBy Business Travel ShowAs one of the five finalists who will battle for the trophy at next week's Business Travel Show Disrupt Awards, we caught up with John and Dee Lee from... KEEP READINGCommunications: 7 ways to get your voice heardBy Ben WalshFrom mirroring to adapting your wardrobe and speaking more slowly, our experts share their top communication tips... KEEP READINGThe myth of the millennialBy Ben WalshSocial media: buyers beware?By Rob GillThe use of social media by business travellers is growing. How should travel buyers respond to this phenomenon?... KEEP READINGOnline booking tools: Waiting to self bookBy Linda FoxOnline self-booking tools are evolving slowly, despite travellers’ enthusiasm for them. So what’s obstructing their widespread use?... KEEP READINGMystery Buyer: The challenge of cybercrimeBy Mystery BuyerAre we applying the same duty-of-care standards to IT security as we do to our travellers?... KEEP READINGMore Features RRManagement rrtestprocurement
Disrupt Awards Q&A: Anatoliy Kuryumov, RaketaBy Business Travel ShowRaketa is a finalist in this year's Business Travel Show Disrupt Awards. General manager Anatoliy Kuryumov told us about this new online booking tool... KEEP READINGDisrupt Awards Q&A: John and Dee Lee, CultureMeeBy Business Travel ShowAs one of the five finalists who will battle for the trophy at next week's Business Travel Show Disrupt Awards, we caught up with John and Dee Lee from... KEEP READINGCommunications: 7 ways to get your voice heardBy Ben WalshFrom mirroring to adapting your wardrobe and speaking more slowly, our experts share their top communication tips... KEEP READINGThe myth of the millennialBy Ben WalshSocial media: buyers beware?By Rob GillThe use of social media by business travellers is growing. How should travel buyers respond to this phenomenon?... KEEP READINGOnline booking tools: Waiting to self bookBy Linda FoxOnline self-booking tools are evolving slowly, despite travellers’ enthusiasm for them. So what’s obstructing their widespread use?... KEEP READINGMystery Buyer: The challenge of cybercrimeBy Mystery BuyerAre we applying the same duty-of-care standards to IT security as we do to our travellers?... KEEP READINGMore Features
Disrupt Awards Q&A: John and Dee Lee, CultureMeeBy Business Travel ShowAs one of the five finalists who will battle for the trophy at next week's Business Travel Show Disrupt Awards, we caught up with John and Dee Lee from... KEEP READINGCommunications: 7 ways to get your voice heardBy Ben WalshFrom mirroring to adapting your wardrobe and speaking more slowly, our experts share their top communication tips... KEEP READINGThe myth of the millennialBy Ben WalshSocial media: buyers beware?By Rob GillThe use of social media by business travellers is growing. How should travel buyers respond to this phenomenon?... KEEP READINGOnline booking tools: Waiting to self bookBy Linda FoxOnline self-booking tools are evolving slowly, despite travellers’ enthusiasm for them. So what’s obstructing their widespread use?... KEEP READINGMystery Buyer: The challenge of cybercrimeBy Mystery BuyerAre we applying the same duty-of-care standards to IT security as we do to our travellers?... KEEP READINGMore Features
Communications: 7 ways to get your voice heardBy Ben WalshFrom mirroring to adapting your wardrobe and speaking more slowly, our experts share their top communication tips... KEEP READINGThe myth of the millennialBy Ben WalshSocial media: buyers beware?By Rob GillThe use of social media by business travellers is growing. How should travel buyers respond to this phenomenon?... KEEP READINGOnline booking tools: Waiting to self bookBy Linda FoxOnline self-booking tools are evolving slowly, despite travellers’ enthusiasm for them. So what’s obstructing their widespread use?... KEEP READINGMystery Buyer: The challenge of cybercrimeBy Mystery BuyerAre we applying the same duty-of-care standards to IT security as we do to our travellers?... KEEP READINGMore Features
The myth of the millennialBy Ben WalshSocial media: buyers beware?By Rob GillThe use of social media by business travellers is growing. How should travel buyers respond to this phenomenon?... KEEP READINGOnline booking tools: Waiting to self bookBy Linda FoxOnline self-booking tools are evolving slowly, despite travellers’ enthusiasm for them. So what’s obstructing their widespread use?... KEEP READINGMystery Buyer: The challenge of cybercrimeBy Mystery BuyerAre we applying the same duty-of-care standards to IT security as we do to our travellers?... KEEP READINGMore Features
Social media: buyers beware?By Rob GillThe use of social media by business travellers is growing. How should travel buyers respond to this phenomenon?... KEEP READINGOnline booking tools: Waiting to self bookBy Linda FoxOnline self-booking tools are evolving slowly, despite travellers’ enthusiasm for them. So what’s obstructing their widespread use?... KEEP READINGMystery Buyer: The challenge of cybercrimeBy Mystery BuyerAre we applying the same duty-of-care standards to IT security as we do to our travellers?... KEEP READINGMore Features
Online booking tools: Waiting to self bookBy Linda FoxOnline self-booking tools are evolving slowly, despite travellers’ enthusiasm for them. So what’s obstructing their widespread use?... KEEP READINGMystery Buyer: The challenge of cybercrimeBy Mystery BuyerAre we applying the same duty-of-care standards to IT security as we do to our travellers?... KEEP READINGMore Features
Mystery Buyer: The challenge of cybercrimeBy Mystery BuyerAre we applying the same duty-of-care standards to IT security as we do to our travellers?... KEEP READINGMore Features