TAG (THE APPOINTMENT GROUP)

MAIN INDUSTRY SECTORS OF CLIENTS
Financial and professional services, Media and entertainment, Music and film touring, Sport

ADDITIONAL SERVICES OFFERED
Consultancy, Group travel, Incentives, Leisure travel, Meetings and events, Passport and visa services, Sustainability programmes, Traveller wellbeing services, Venue sourcing, VIP travel

UK FULL-TIME EQUIVALENT STAFF
470

NUMBER OF TRANSACTIONS IN 2023
57,000

BREAKDOWN OF TRANSACTIONS
Air 50%, Hotel 41%, Rail 4%, Car 2%, MICE 3%

PROPORTION OF ONLINE BOOKINGS
Less than 25%

NETWORK, CONSORTIUM & ASSOCIATION MEMBERSHIPS
Advantage Global Network (formerly WIN), Advantage Travel Partnership, The BTA, GBTA

KEY PEOPLE
Jens Penny, chief executive officer
Simon Hughes, chief financial officer
Gabrielle Carr, chief operating officer
Bruce Wildgust, CTO
Jennifer Pratt, MD UK & CPO
Shane Barr, MD APAC
Byron Carr, MD global touring

AVERAGE LENGTH OF SERVICE
6 years

AVERAGE INDUSTRY EXPERIENCE
6 years 

GDS PARTNER
Travelport

ONLINE BOOKING TOOLS
Concur, Serko

EXPENSE MANAGEMENT SYSTEMS
Concur

OTHER TECHNOLOGY (I=in-house, T=third-party)
Auditing  I, Business intelligence I, Meetings management T, Mobile booking app I, Mobile itinerary app I, Peer benchmarking I, Personalised trip recommendations I, Pre-trip approval I, Profile management I, Quality assurance I, Sustainability reporting T, Traveller tracking T, Travel risk management T, Unused ticket management T

TECHNOLOGY STRATEGY
Build proprietary technology in-house, hire third-party developers, act as partner/reseller for other technology providers

NDC CONTENT
GDS