SUNWAYS BUSINESS TRAVEL

MAIN INDUSTRY SECTORS OF CLIENTS
Chemical industries, Construction, Engineering, Financial and professional services, Food, drink and tobacco, Healthcare and pharmaceutical, Information technology, Manufacturing, Media and entertainment, Transport sector and logistics

ADDITIONAL SERVICES OFFERED
Consultancy, Group travel, Incentives, Leisure travel, Meetings and events, Passport and visa services, Sustainability programmes, Traveller wellbeing services, Venue sourcing, VIP travel

FULL-TIME EQUIVALENT STAFF
15

NUMBER OF TRANSACTIONS IN 2023
20,000

BREAKDOWN OF TRANSACTIONS
Air 66%, Hotel 20%, Rail 3%, Car 1%, MICE 10%

PROPORTION OF ONLINE BOOKINGS
Less than 25%

NETWORK, CONSORTIUM & ASSOCIATION MEMBERSHIPS
Advantage Global Network (formerly WIN), Advantage Travel Partnership, Focus Travel Partnership

KEY PEOPLE
Sara Colley, non-executive director
Samantha Nolan, head of business travel
Julie Sandford, head of MICE
Lisa Sharrad, head of leisure travel
Michele Colley, head of finance

AVERAGE LENGTH OF SERVICE
25 years

AVERAGE INDUSTRY EXPERIENCE
25 years

GDS PARTNER
Amadeus

ONLINE BOOKING TOOLS
Cytric 

EXPENSE MANAGEMENT SYSTEMS
Cytric Expense

OTHER TECHNOLOGY (I=in-house, T=third-party)
Auditing T, Business intelligence T, Data visualisation T, Disruption management T, Meetings management T, Mobile booking app T, Mobile itinerary app T, Personalised trip recommendations T, Pre-trip approval T, Profile management T, Quality assurance T, Sustainability reporting T, Traveller tracking T, Travel risk management T, Unused ticket management T,

OTHER TECHNOLOGY & TOOLS
Carbon offsetting through Trees4Travel and Trees4Events

TECHNOLOGY STRATEGY
Use third party technology

NDC CONTENT
GDS, aggregator (AirGateway)

BIGGEST INNOVATION OF 2023
Adding a comprehensive groups, meetings and events service