STEWART TRAVEL MANAGEMENT

STEWART TRAVEL MANAGEMENT

38th in the UK / £18.7 million gross UK sales (2023)

 Sterling House, 20 Renfield Street, Glasgow G2 5AP
stewarttravelmanagement.com

Passport Background

COMPANY PROFILE

MAIN INDUSTRY SECTORS OF CLIENTS
Charity and not for profit, Construction, Defence and aerospace, Engineering, Financial and professional services, Forestry, wood, pulp and paper, Government and public sector, Healthcare and pharmaceutical, Hotels, tourism and catering, Information technology, Manufacturing, Media and entertainment, Mining, Music and film touring, Oil and gas, Textiles, Transport sector and logistics

ADDITIONAL SERVICES OFFERED
Group travel, Leisure travel, Meetings and events, Passport and visa services, Sustainability programmes, Venue sourcing, VIP travel

FULL-TIME EQUIVALENT STAFF
32

NUMBER OF TRANSACTIONS IN 2023
71,935

BREAKDOWN OF TRANSACTIONS
Air 28%, Hotel 24%, Rail 41%, Car 4%, MICE 1%, Other 2%

PROPORTION OF ONLINE BOOKINGS
25 to 50%

NETWORK, CONSORTIUM & ASSOCIATION MEMBERSHIPS
Uniglobe, GBTA, ITM

KEY PEOPLE
Craig Patterson, director of corporate travel
Kimberley Oprey, general manager
James Graham, client services manager
Catherine MacDonald, client services manager
Jakob Eaton, head of sales

AVERAGE LENGTH OF SERVICE
10 years

AVERAGE INDUSTRY EXPERIENCE
15 years

DEI ACCREDITATIONS & POLICIES
Equal pay policy, Flexible working policy

GDS PARTNERS
Amadeus, Travelport

ONLINE BOOKING TOOLS
Atriis

EXPENSE MANAGEMENT SYSTEMS
Concur, Expensify

OTHER TECHNOLOGY (I=in-house, T=third-party)
Air reshopping T, Disruption management T, Mobile booking app T, Mobile itinerary app T, Pre-trip approval T, Profile management T, Quality assurance T, Sustainability reporting T, Traveller tracking T, Travel risk management T, Unused ticket management T

TECHNOLOGY STRATEGY
Act as partner/reseller for other technology providers

NDC CONTENT
Aggregator (Atriis)

BIGGEST INNOVATION OF 2023
Introduction of Stewart Travel Management (STMe) mobile app (Mantic Point)