SELECTIVE TRAVEL MANAGEMENT

MAIN INDUSTRY SECTORS OF CLIENTS
Agriculture and other rural, Charity and not for profit, Construction, Defence and aerospace, Education, Engineering, Financial and professional services, Food, drink and tobacco, Forestry, wood, pulp and paper, Government and public sector, Healthcare and pharmaceutical, Hotels, tourism and catering, Information technology, Manufacturing, Media and entertainment, Music and film touring, Shipping and fisheries, Sport, Transport sector and logistics, Utilities

ADDITIONAL SERVICES OFFERED
Consultancy, Group travel, Incentives, Meetings and events, Passport and visa services, Sustainability programmes, Traveller wellbeing services, Venue sourcing, VIP travel

FULL-TIME EQUIVALENT STAFF
199

NUMBER OF TRANSACTIONS IN 2023
170,300

BREAKDOWN OF TRANSACTIONS
Air 56%, Hotel 28%, Rail 12%, Car 1%, MICE 1%, Other 2%

PROPORTION OF ONLINE BOOKINGS
25 to 50%

NETWORK, CONSORTIUM & ASSOCIATION MEMBERSHIPS
Advantage Global Network (formerly WIN), Advantage Travel Partnership. GBTA, ITM

KEY PEOPLE
Aidan Coghlan, group managing director
Keith Graham, managing director
David O’Grady, commercial director
David Fingland, business development manager
Stephen Staerke, business development manager

AVERAGE LENGTH OF SERVICE
5 years

AVERAGE INDUSTRY EXPERIENCE
12 years

ESG & CSR ACCREDITATIONS
EcoVadis Gold, ISO 14000 series certification

DEI ACCREDITATIONS & POLICIES
Flexible working policy, Recruitment and selection policy

GDS PARTNERS
Amadeus, Travelport (inc Worldspan)

ONLINE BOOKING TOOLS
Proprietary

EXPENSE MANAGEMENT SYSTEMS
Proprietary

OTHER TECHNOLOGY (I=in-house, T=third-party)
Air reshopping T, Auditing I, Business intelligence I, Data visualisation I, Disruption management T, Hotel reshopping T, Meetings management T, Mobile booking app I, Mobile itinerary app T, Peer benchmarking T, Personalised trip recommendations T, Pre-trip approval I, Profile management I, Quality assurance I, Sustainability reporting I,T, Traveller tracking T, Travel risk management T, Unused ticket management T

OTHER TECHNOLOGY & TOOLS
The HUB portal (proprietary)

TECHNOLOGY STRATEGY
Build proprietary technology in-house

NDC CONTENT
Direct connects, GDS, aggregator (Travelfusion)

BIGGEST INNOVATION OF 2023
Continued development in online booking solutions meeting client needs through collaboration. Additional train content in line with sustainability needs and ability to change and cancel online. Continued development in NDC