1. RADIUS TRAVEL

KEY PEOPLE
Rafael Gonzalez, vice president, agency partnerships program
Steve Woodford, director, global agency network
Niki Brooks, director, global agency network
Mark Ten, director, global agency network

NUMBER OF MEMBERS GLOBALLY
More than 120 independent travel and meetings specialist agencies worldwide

MEMBERS INCLUDE
Maritime Travel (Canada), btexpert (France), Selectour Affaires (France), Price Travel/BTC (Mexico), VCK Travel (Netherlands), Hayleys Travels (Sri Lanka), Hyundai Travel (South Korea), Nautalia Viajes (Spain), ADTRAV (USA), AST Travel (Vietnam), Clyde Travel Management (UK), Inntel (UK)

TECHNOLOGY OFFERED TO MEMBERS
Radius Travel members offer a combination of in-house and third-party tools. The in-house tech stack includes Radius PTA pre-trip authorisation, Radius Secure travel risk and duty of care tool. Proprietary Radius data warehouse captures, aggregate and normalises all data in-house, and can do so from a range of sources, including client proprietary systems and competitors’ systems. The technology allows Radius to drill down to PNR level to identify gaps and errors. Delay and cancellation compensation tool, mid and back office systems, profile management tool

HOTEL PROGRAMME
Radius Global Partnership Program offers best available rates in 44,000 hotel properties around the world with some offering an additional 5 to 10 per cent discount off BAR. Guaranteed last room availability and travellers can still earn loyalty points with their preferred. The programme represents US$2.4 billion in revenue and more than 14 million room nights

OTHER MEMBER BENEFITS
Radius global account managers (GAMs) monitor client programmes for savings opportunities and service issues, consolidating data, and feedback from each country. At the local level, local account managers work closely with GAMs during the implementation process and are responsible for adherence to service requirements. Full-service global event management company operating in over 130 countries, including virtual solutions, creative design and incentive programmes