MONDIAL

MAIN INDUSTRY SECTORS OF CLIENTS
Engineering, Healthcare and pharmaceutical, Hotels, tourism and catering, Information technology, Property

ADDITIONAL SERVICES OFFERED
Consultancy, Group travel, Incentives, Leisure travel, Meetings and events, Passport and visa services, Sustainability programmes, Traveller wellbeing services, VIP travel

KEY PEOPLE
Gregor Kadanka, CEO
Hannes Schwarz, managing director travel
Stefan Walter, managing director congress
Wolfgang Lackner, managing director DMC

FULL-TIME EQUIVALENT STAFF
120 (group total)

NUMBER OF TRANSACTIONS IN 2023
32,000

BREAKDOWN OF TRANSACTIONS
Air 94%, Hotel 3%, Rail 1%, Car 2%

PROPORTION OF ONLINE BOOKINGS
Less than 25%

NETWORK, CONSORTIUM & ASSOCIATION MEMBERSHIPS
Lufthansa City Center, GBTA, ÖRV

AVERAGE LENGTH OF SERVICE
21 years

AVERAGE INDUSTRY EXPERIENCE
21 years

ESG & CSR ACCREDITATIONS
ISO 14000 series certification

DEI ACCREDITATIONS & POLICIES
Best Workplaces for Women or similar (e.g. Top 50 Employer for Gender Equality), Equal pay policy, Flexible working policy, Recruitment and selection policy

GDS PARTNERS
Amadeus, Travelport

ONLINE BOOKING TOOLS
Atriis, Concur, Cytric

EXPENSE MANAGEMENT SYSTEMS
Concur, Yokoy

OTHER TECHNOLOGY (I=in-house, T=third-party)
Air reshopping T, Hotel reshopping T, Meetings management T, Mobile booking app T, Mobile itinerary app T, Pre-trip approval T, Profile management T, Quality assurance T, Sustainability reporting T, Traveller tracking T, Travel risk management T, Unused ticket management T

TECHNOLOGY STRATEGY
Hire third-party developers, act as partner/reseller for other technology providers

NDC CONTENT
Aggregators (Atriis, Travelfusion)

BIGGEST INNOVATION IN 2023
Implementation of AI in daily work