MIDAS TRAVEL MANAGEMENT

MAIN INDUSTRY SECTORS OF CLIENTS
Engineering, Financial and professional services, Healthcare and pharmaceutical, Hotels, tourism and catering, Information technology, Manufacturing, Media and entertainment, Mining, Oil and gas, Property, Sport, Telecoms and postal services, Utilities

ADDITIONAL SERVICES OFFERED
Consultancy, Group travel, Incentives, Leisure travel, Meetings and events, Passport and visa services, Sustainability programmes, Traveller wellbeing services, VIP travel

FULL-TIME EQUIVALENT STAFF
25

BREAKDOWN OF TRANSACTIONS
Air 75%, Hotel 19%, Rail 1%, Car 1%, MICE 2%, Other 2%

PROPORTION OF ONLINE BOOKINGS
Less than 25%

NETWORK, CONSORTIUM & ASSOCIATION MEMBERSHIPS
Advantage Global Network (formerly WIN), Advantage Travel Partnership, Focus Travel Partnership

KEY PEOPLE
David Sullivan, managing director
Nicola Cox, director
Ceri Edwards, marketing manager
Adrian Burkle, head of IT
Tracey Edwards, account manager
Paul Henshall, business development manager

AVERAGE LENGTH OF SERVICE
9 years

AVERAGE INDUSTRY EXPERIENCE
15 years

ESG & CSR ACCREDITATIONS
Committed to net zero by 2050, Verra, Gold Standard, UN Development Goals

DEI ACCREDITATIONS & POLICIES
Equal pay policy, 50/50 Women on Boards or similar, Flexible working policy, Recruitment and selection policy, DEI policy commitments

GDS PARTNER
Travelport

ONLINE BOOKING TOOLS
Atriis

EXPENSE MANAGEMENT SYSTEMS
Certify, Concur, Expensify

OTHER TECHNOLOGY (I=in-house, T=third-party)
Air reshopping T, Business intelligence T, Data visualisation T, Disruption management T, Hotel reshopping T, Meetings management T,Mobile booking app T, Mobile itinerary app T, Peer benchmarking T, Personalised trip recommendations T. Pre-trip approval T, Profile management T, Quality assurance T, Sustainability reporting T, Traveller tracking T, Travel risk management T, Unused ticket management T

OTHER TECHNOLOGY & TOOLS
Evolvi rail booking

TECHNOLOGY STRATEGY
Acquire third-party developers of technology, use best-in-class technology and tools

NDC CONTENT
GDS, aggregators (Atriis, Travelfusion)

BIGGEST INNOVATION OF 2023
Taken a leading role on a travel association sustainability board. Roll out of a brand-new user interface, providing more functionality and enhancing the booker experience in its online booking tool MIDAS Book, and added sustainability options and filters (green fares, eco hotels, CO₂ data)