6. LUFTHANSA CITY CENTER INTERNATIONAL

KEY PEOPLE
Martina Groenegres, managing director, Lufthansa City Center International
Markus Orth, managing director, Lufthansa City Center Reisebueropartner

NUMBER OF MEMBERS GLOBALLY
520

NUMBER OF LOCATIONS GLOBALLY
580

MEMBERS INCLUDE
Omnia Travel (Belgium),  Globeo Travel (France) ALR Business Travel (Germany), Ask2Travel (Greece), Schooner Viaggi (Italy), nova Business Travel (Netherlands), Travelnet Reisevarehuset (Norway), eTravel (Poland), Bestours (Spain), Travac Business Travel (Switzerland), Good Travel Management (UK)

TECHNOLOGY OFFERED TO MEMBERS
Provides a range of contracts with preferred conditions, among these with Atriis Technologies, AARON group, DCSplus, Air Gateway and Snowstorm as distribution platforms. Cytric, Onesto, SAP Concur and travelin.ai as online booking tools, Umbrella for Profile Management, Tripstax for reporting, SAP Concur for expense management and A3M for duty of care solution

AIR PROGRAMME
LCC members benefit from free access to the world's largest full-service consolidator and B2B service provider for flights via Aerticket

HOTEL PROGRAMME
LCC covers more than 40,000 hotels at preferred rates with broad global, country and city coverage and a luxury rate programme

OTHER MEMBER BENEFITS
LCC members benefit from a leading brand, global purchasing power with a wide collection of suppliers worldwide, a growing global network in 105 countries, and a comprehensive suite of technologies and tools. LCC members may further grow with special competencies through a comprehensive training programme for TMCs and access to expert circles such as marine and offshore, meetings & events etc

BIGGEST INNOVATIONS OF 2023
Flexible pricing models, offering flexible pricing models to customers. With the implementation of dynamic pricing models based on demand, time of booking, and other factors LCC can optimise revenue and attract price-sensitive customers. Performance benchmarking, using software to benchmark performance across the LCC network to help identify best practices and areas for improvement. Enhanced training and support: offering regular training in new technologies, customer service, and market trends to help travel agency partners stay competitive and maintain high standards