JANCARTHIER BUSINESS TRAVEL

MAIN INDUSTRY SECTORS OF CLIENTS
Agriculture and other rural, Charity and not for profit, Chemical industries, Construction, Defence and aerospace, Education, Engineering, Financial and professional services, Food, drink and tobacco, Forestry, wood, pulp and paper, Government and public sector, Healthcare and pharmaceutical, Hotels, tourism and catering, Information technology, Manufacturing, Media and entertainment, Mining, Music and film touring, Oil and gas, Property, Retail, Shipping and fisheries, Sport, Telecoms and postal services, Textiles, Transport sector and logistics, Utilities

ADDITIONAL SERVICES OFFERED
Consultancy, Group travel, Incentives, Leisure travel, Meetings and events, Passport and visa services, Sustainability programmes, Traveller wellbeing services, Venue sourcing, VIP travel

KEY PEOPLE
Philippe Taieb, président
Caroline Taverne, operations director
Nina Fiaut, commercial and loyalty manager
Léo Loisel, IT manager

FULL-TIME EQUIVALENT STAFF
90

NUMBER OF TRANSACTIONS 2023
210,000

BREAKDOWN OF TRANSACTIONS
Air 16%, Hotel 65%, Rail 15%, Car 4%

PROPORTION OF ONLINE BOOKINGS
50 to 75%

NETWORK, CONSORTIUM & ASSOCIATION MEMBERSHIPS
Manor, AFTM

AVERAGE LENGTH OF SERVICE
10 years

AVERAGE INDUSTRY EXPERIENCE
15 years

ESG & CSR ACCREDITATIONS
EcoVadis

GDS PARTNERS
Amadeus, Sabre

ONLINE BOOKING TOOLS
Cytric, NEO/KDS, Goelett

EXPENSE MANAGEMENT SYSTEMS
Notilus, Cytric Expense

OTHER TECHNOLOGY (I=in-house, T=third-party)
Air reshopping T, Business intelligence T, Data visualisation T, Disruption management T, Mobile booking app T, Mobile itinerary app T, Peer benchmarking T, Personalised trip recommendations T, Pre-trip approval T, Profile management T, Quality assurance T, Sustainability reporting T, Travel risk management T, Traveller tracking T, Unused ticket management T

OTHER TECHNOLOGY & TOOLS
Flight cancellation and delay tool

TECHNOLOGY STRATEGY
Act as partner/reseller for other technology providers

NDC CONTENT
GDS, aggregator (Travelfusion)

BIGGEST INNOVATION OF 2023
Only French TMC to offer a service offering legal assistance in case of flight cancellation or delay, allowing companies and travellers to claim fees due under European laws