ISON TRAVEL

MAIN INDUSTRY SECTORS OF CLIENTS
Defence and aerospace, Education, Engineering, Financial and professional services, Healthcare and pharmaceutical, Hotels, tourism and catering, Manufacturing, Media and entertainment, Mining, Music and film touring, Oil and gas, Retail, Shipping and fisheries, Sport, Utilities

ADDITIONAL SERVICES OFFERED
Group travel, Incentives, Leisure travel, Meetings and events, Passport and visa services, Sustainability programmes, Venue sourcing, VIP travel

FULL-TIME EQUIVALENT STAFF
81

NUMBER OF TRANSACTIONS IN 2023
30,000

BREAKDOWN OF TRANSACTIONS
Air 70%, Hotel 20%, Rail 3%, Car 3%, MICE 4%

PROPORTION OF ONLINE BOOKINGS
Less than 25%

NETWORK, CONSORTIUM & ASSOCIATION MEMBERSHIPS
Advantage Global Network (formerly WIN), Advantage Travel Partnership, Focus Travel Partnership

KEY PEOPLE
Helen Cannon, chief executive officer
Matt Gough, co-founder
Michelle Scott, head of sales
Jonathan Green, chief financial officer

AVERAGE LENGTH OF SERVICE
2 years

AVERAGE INDUSTRY EXPERIENCE
20+ years

ESG & CSR ACCREDITATIONS
Committed to net zero by 2050, Greengage Ecosmart accredition

DEI ACCREDITATIONS & POLICIES
50/50 Women on Boards or similar, Flexible working policy

GDS PARTNERS
Amadeus, Travelport (inc Worldspan)

ONLINE BOOKING TOOLS
Atriis, Cytric

OTHER TECHNOLOGY (I=in-house, T=third-party)
Business intelligence T, Data visualisation T, Disruption management T, Meetings management T, Mobile booking app T, Mobile itinerary app T, Personalised trip recommendations T, Pre-trip approval T, Profile management T, Quality assurance T, Sustainability reporting T, Traveller tracking T, Travel risk management T, Unused ticket management T

TECHNOLOGY STRATEGY
Act as partner/reseller for other technology providers

NDC CONTENT
GDS, aggregators (AirGateway, Atriis, Travelfusion)

BIGGEST INNOVATION OF 2023
ISON Travel has grown rapidly over the past three years and headcount has grown in line with that growth from 20 to 90 employees. The company has also expanded into other markets and has offices in Dubai, India and Philippines