Internova travel group

INTERNOVA TRAVEL GROUP

12th in Europe / €637.6 million gross European sales (2023)

8th in the UK / £525 million gross UK sales (2023)

 101 St Martins Lane, London WC2N 4AZ
internova.com

Passport Background

COMPANY PROFILE

MAIN INDUSTRY SECTORS OF CLIENTS
Construction, Engineering, Financial and professional services, Healthcare and pharmaceutical, Hotels, tourism and catering, Media and entertainment, Music and film touring, Oil and gas, Property, Retail, Sport

ADDITIONAL SERVICES OFFERED
Group travel, Incentives, Leisure travel, Meetings and events, Passport and visa services, Sustainability programmes, Traveller wellbeing services, Venue sourcing, VIP travel

FULL-TIME EQUIVALENT STAFF
763

NUMBER OF TRANSACTIONS IN 2023
523,167

BREAKDOWN OF TRANSACTIONS
Air 56%, Hotel 25%, Rail 4%, Car 2%, MICE 10%, Other 3%

PROPORTION OF ONLINE BOOKINGS
25 to 50%

NETWORK, CONSORTIUM & ASSOCIATION MEMBERSHIPS
Advantage Travel Partnership, Travel Leaders Network, Virtuoso. The BTA, GBTA, ABTA

KEY PEOPLE
Gabe Rizzi, president, ALTOUR
Angie Licea, president, Global Travel Collection
Jason Oshiokpekhai, managing director, UK, Global Travel Collection
Francesca Mendola, vice president, Global Travel Collection
Jacqueline Dobson, president, Barrhead Travel 

AVERAGE LENGTH OF SERVICE
7 years

AVERAGE INDUSTRY EXPERIENCE
15 years

ESG & CSR ACCREDITATIONS
Committed to net zero by 2050, EcoVadis Silver

DEI ACCREDITATIONS & POLICIES
Flexible working policy

GDS PARTNERS
Amadeus, Sabre, Travelport

ONLINE BOOKING TOOLS
Atriis, Concur

EXPENSE MANAGEMENT SYSTEMS
Concur

OTHER TECHNOLOGY (I=in-house, T=third-party)
Air reshopping T, Business intelligence T, Data visualisation T, Disruption management I, Hotel reshopping T, Meetings management I, Mobile booking app T, Mobile itinerary app T, Peer benchmarking T, Personalised trip recommendations I, Pre-trip approval I, Profile management I, Quality assurance T, Sustainability reporting T, Traveller tracking T, Travel risk management T, Unused ticket management I

OTHER TECHNOLOGY & TOOLS
ALTOUR Connect, Deem, Onsolve/Stabilitas and ExLog Global risk management platforms

NDC CONTENT
GDS, aggregator (Atriis), ALTOUR Connect

BIGGEST INNOVATION OF 2023
Internova Travel Group was instrumental in developing the Atriis booking platform which offers access to Sabre’s NDC content. As a result, ALTOUR, part of Internova, was the first TMC client to have access to the groundbreaking technology