HOTEL AND TRAVEL SOLUTIONS

MAIN INDUSTRY SECTORS OF CLIENTS
Charity and not for profit, Construction, Education, Engineering, Financial and professional services, Information technology, Telecoms and postal services, Transport sector and logistics, Utilities

ADDITIONAL SERVICES OFFERED
Group travel, Meetings and events, Venue sourcing, VIP travel

FULL-TIME EQUIVALENT STAFF
34

PROPORTION OF ONLINE BOOKINGS
25 to 50%

Network, consortium and association membership
beam

KEY PEOPLE
Julie Shorrock, managing director
Juliet Wedderburn, business development director
Roeleen Johnson, head of account management and implementation

AVERAGE LENGTH OF SERVICE
5 years

AVERAGE INDUSTRY EXPERIENCE
11 years

ONLINE BOOKING TOOLS
Self-booking tool, MISynergy venue booking, web portal

OTHER TECHNOLOGY (I=in-house, T=third-party)
Business intelligence I, Disruption management I, Meetings management I, Pre-trip approval I, Profile management I, Sustainability reporting T, Traveller tracking I, Unused ticket management I

TECHNOLOGY STRATEGY
Build proprietary technology in-house, act as partner/reseller for other technology providers

BIGGEST INNOVATION OF 2023
Launch of MISynergy online meetings solution for clients with a real-time view of all venue proposals with all updates, rates, and amendments. MISynergy enables clients to view all confirmed event bookings in one consolidated calendar view, for future, past and cancelled events, with access to event details including attendees, event timetable and costs