EFR TRAVEL GROUP

MAIN INDUSTRY SECTORS OF CLIENTS
Construction, Engineering, Financial and professional services, Food, drink and tobacco, Healthcare and pharmaceutical, Information technology, Manufacturing, Media and entertainment, Music and film touring, Oil and gas, Property, Retail, Sport, Textiles

ADDITIONAL SERVICES OFFERED
Consultancy, Group travel, Leisure travel, Meetings and events, Passport and visa services, VIP travel

FULL-TIME EQUIVALENT STAFF
40

NUMBER OF TRANSACTIONS IN 2023
12,000 

BREAKDOWN OF TRANSACTIONS
Air 60%, Hotel 30%, Rail 5%, Car 5%

PROPORTION OF ONLINE BOOKINGS
Less than 25%

NETWORK, CONSORTIUM & ASSOCIATION MEMBERSHIPS
Advantage Global Network (formerly WIN), Focus Travel Partnership, Virtuoso 

KEY PEOPLE
Wayne Perks, chief operating officer
Salv Silvera, chief commercial officer

AVERAGE LENGTH OF SERVICE
4 years

AVERAGE INDUSTRY EXPERIENCE
10 years

ESG & CSR ACCREDITATIONS
SBTI accredited, Investors in People

DEI ACCREDITATIONS & POLICIES
Equal pay policy, Flexible working policy, Recruitment and selection policy

GDS PARTNERS
Amadeus, Sabre

ONLINE BOOKING TOOLS
Atriis

EXPENSE MANAGEMENT SYSTEMS
Midoco

OTHER TECHNOLOGY (I=in-house, T=third-party)
Air reshopping I,T, Auditing I, Data visualisation T, Disruption management T, Hotel reshopping T, Mobile booking app T, Mobile itinerary app T, Peer benchmarking T, Personalised trip recommendations T, Pre-trip approval I, Profile management T, Quality assurance I, Sustainability reporting T, Traveller tracking T, Travel risk management T, Unused ticket management I

OTHER TECHNOLOGY & TOOLS
Travelogix, Navitas, Amadeus, Midoco 

TECHNOLOGY STRATEGY
Hire third-party developers, act as partner/reseller for other technology providers

NDC CONTENT
GDS, aggregators (Atriis, Travelfusion)

BIGGEST INNOVATION OF 2023
Auto-invoicing