DIALAFLIGHT CORPORATE TRAVEL

MAIN INDUSTRY SECTORS OF CLIENTS
Agriculture and other rural, Charity and not for profit, Chemical industries, Construction, Defence and aerospace, Education, Engineering, Financial and professional services, Food, drink and tobacco, Forestry, wood, pulp and paper, Government and public sector, Healthcare and pharmaceutical, Hotels, tourism and catering, Information technology, Manufacturing, Media and entertainment, Mining, Music and film touring, Oil and gas, Property, Retail, Shipping and fisheries, Sport, Telecoms and postal services, Textiles, Transport sector and logistics, Utilities

ADDITIONAL SERVICES OFFERED
Group travel, Incentives, Leisure travel, Meetings and events, Passport and visa services, Venue sourcing, VIP travel

FULL-TIME EQUIVALENT STAFF
130

BREAKDOWN OF TRANSACTIONS
Air 65%, Hotel 25%, Rail 3%, Car 5%, Other 2%

PROPORTION OF ONLINE BOOKINGS
Less than 25%

NETWORK, CONSORTIUM & ASSOCIATION MEMBERSHIPS
ITM

KEY PEOPLE
Peter Stephens, managing director
David Whittaker, sales director
Tony Griffiths, commercial director
Paula Andrews, corporate relations manager 

AVERAGE LENGTH OF SERVICE
16 years

AVERAGE INDUSTRY EXPERIENCE
21 years

GDS PARTNER
Amadeus

ONLINE BOOKING TOOLS
100% offline

OTHER TECHNOLOGY (I=in-house, T=third-party)
Mobile itinerary app I, Personalised trip recommendations I, Profile management I, Sustainability reporting I, Traveller tracking I,T, Travel risk management T

OTHER TECHNOLOGY & TOOLS
Trainline (rail), Travelogix (data and reporting)

TECHNOLOGY STRATEGY
A combination of in-house technology and third party

NDC CONTENT
Direct connects, GDS, aggregator (Paxport)

BIGGEST INNOVATION OF 2023
Introduction of Travelogix; continued NDC development; increased investment in recruitment and staff development to ensure consistently high, 100% offline service levels for clients