Delta Air Lines has begun adding free WiFi for SkyMiles loyalty members on Viasat-equipped flights between Europe and the United States, beginning with services from Paris and Nice last month. The service on additional international flights will roll-out on an ongoing basis.
Later this month, Delta plans to add the service on flights to and from the United Kingdom, Germany, the Netherlands, Spain and Italy. September will see additional European countries added, including Iceland, Ireland, Belgium, the Czech Republic, Denmark, Greece, Portugal, Sweden and Switzerland. Israel also will be added in September, though the carrier's service there is suspended until 31 August.
In October, the carrier will begin offerig free WiFi on flights between the US and South America (Brazil, Argentina, Chile, Colombia, Ecuador and Peru) followed by Hawaii. And by January 2025, flights to and from Nigeria, Ghana and Senegal will be added, with South Africa and transpacific flights (Asia, Australia and New Zealand) slated to offer the service by mid-to-late 2025.
Delta began to offer domestic free inflight WiFi to its SkyMiles loyalty program members in February 2023, and today "free, streaming-quality connectivity is available on nearly 700 aircraft" – more than 90 per cent of Delta's domestic fleet, according to the carrier.
"As we continue to roll out fast, free WiFi and the in-flight experiences it powers, we’re able to serve customers traveling both domestically and internationally in new, in-the-moment ways," said Ranjan Goswami, the airline's senior vice president of customer experience design.
"The scale at which we’re bringing free WiFi to customers is unmatched in the airline industry, and it’s a testament to the incredible efforts of Delta teams across the business that have expertly navigated an extremely complex rollout."