CISALPINA TOURS

MAIN INDUSTRY SECTORS OF CLIENTS
Charity and not for profit, Chemical industries, Construction, Defence and aerospace, Education, Engineering, Financial and professional services, Food, drink and tobacco, Forestry, wood, pulp and paper, Government and public sector, Healthcare and pharmaceutical, Hotels, tourism and catering, Information technology, Manufacturing, Media and entertainment, Music and film touring, Oil and gas, Property, Retail, Shipping and fisheries, Sport, Telecoms and postal services, Textiles, Transport sector and logistics, Utilities

ADDITIONAL SERVICES OFFERED
Consultancy, Group travel, Incentives, Leisure travel, Meetings and events, Passport and visa services, Sustainability programmes, Traveller wellbeing services, Venue sourcing, VIP travel

FULL-TIME EQUIVALENT STAFF
600

NUMBER OF TRANSACTIONS IN 2023
2,000,000

BREAKDOWN OF TRANSACTIONS
Air 37%, Hotel 30%, Rail 28%, Car 4%, MICE 1%

PROPORTION OF ONLINE BOOKINGS
25% to 50%

NETWORK, CONSORTIUM & ASSOCIATION MEMBERSHIPS
Travel Leaders Network, GBTA, VDR

KEY PEOPLE
Domenico Pellegrino, group CEO
Giorgio Garcea, chief commercial & operations officer
Loretta Bartolucci, commercial director
Cristina Stacchini, global industry relations manager
Marion Hangl, group head of marketing
Marco Sighinolfi, group chief financial officer
Gabriele Querelante, HR chief officer
Alessandro Bruni, chief information officer

AVERAGE LENGTH OF SERVICE
11 years

AVERAGE INDUSTRY EXPERIENCE
Account management 15+ years, C-level 25+ years

ESG & CSR ACCREDITATIONS
Committed to net zero by 2050, ISO 14000 series certification, SBTI commitment, Go Global IATA, ISO 27001, PCI-DSS, ISO 9001

DEI ACCREDITATIONS & POLICIES
Flexible working policy, recruitment and selection policy

GDS PARTNERS
Amadeus, Sabre, Travelport (inc Worldspan)

ONLINE BOOKING TOOLS
Argo, Atriis, Concur, Cytric, proprietary

EXPENSE MANAGEMENT SYSTEMS
Concur

OTHER TECHNOLOGY (I=in-house, T=third-party)
Air reshopping I, T, Auditing T, Business intelligence I, T, Data visualisation T, Disruption management T, Hotel reshopping T, Meetings management T, Mobile booking app I, T, Mobile itinerary app I, T, Peer benchmarking I, Personalised trip recommendations I, Pre-trip approval I, T, Profile management I, T, Quality assurance T, Sustainability reporting T, Traveller tracking T, Travel risk management T, Unused ticket management T

OTHER TECHNOLOGY & TOOLS
Integration with customer ERPs, pre-invoicing tool for invoicing prechecks

TECHNOLOGY STRATEGY
Build proprietary technology in-house, act as partner/reseller for other technology providers

NDC CONTENT
Direct connects, GDS, aggregators (Atriis, Travelfusion, proprietary tools)

BIGGEST INNOVATION OF 2023
Business Intelligence based on Qlik Sense for the development of a cost-saving strategy in continuous negotiation with suppliers and an innovative, dedicated digital booking platform which integrates multichannel contents both for customers and travel consultants