ARRANGEMY

MAIN INDUSTRY SECTORS OF CLIENTS
Charity and not for profit, Construction, Education, Financial and professional services, Food, drink and tobacco, Government and public sector, Healthcare and pharmaceutical, Information technology, Manufacturing, Oil and gas, Property, Retail, Sport, Transport sector and logistics, Utilities

ADDITIONAL SERVICES OFFERED
Group travel, Incentives, Leisure travel, Meetings and events, Sustainability programmes, Traveller wellbeing services, Venue sourcing, VIP travel

FULL-TIME EQUIVALENT STAFF
70

NUMBER OF TRANSACTIONS IN 2023
157,024

BREAKDOWN OF TRANSACTIONS
Air 5%, Hotel 70%, Rail 7%, Car 1%, MICE 16%, Other 1%

PROPORTION OF ONLINE BOOKINGS
50 to 75%

NETWORK, CONSORTIUM & ASSOCIATION MEMBERSHIPS
Advantage Global Network (formerly WIN), Advantage Travel Partnership, Focus Travel Partnership, ABC Global Services. The BTA, BEAM, MIA, FOCUS.

KEY PEOPLE
Simon Scott, chairman
Nick Scott, managing director
Gavin Poole, finance director
Justin Dilks, director of business development
Laura Dudley, head of account management
Alex Ganderton, head of software development
Anna Godsell, business travel operations manager
Kim Henstock, MICE & training administration director

AVERAGE LENGTH OF SERVICE
11 years

AVERAGE INDUSTRY EXPERIENCE
15 years

ESG & CSR ACCREDITATIONS
Committed to net zero by 2050, ISO 14000 series certification

DEI ACCREDITATIONS & POLICIES
Equal pay policy, 50/50 Women on Boards or similar, Flexible working policy, Recruitment and selection policy

GDS PARTNER
Amadeus

ONLINE BOOKING TOOLS
SABs

EXPENSE MANAGEMENT SYSTEMS
Certify, Emburse

OTHER TECHNOLOGY (I=in-house, T=third-party)
Business intelligence T, Data visualisation T, Disruption management I, Hotel reshopping I, Meetings management I, Mobile booking app T, Personalised trip recommendations I,T, Pre-trip approval I, Profile management T, Quality assurance I, Sustainability reporting T, Traveller tracking T, Unused ticket management I

OTHER TECHNOLOGY & TOOLS
AMBER, apprentice course and accommodation management system, has been designed to significantly reduce the workload of staff members by providing clients with the ability to administer the menial administerial duties

TECHNOLOGY STRATEGY
Build proprietary technology in-house, hire third-party developers

NDC CONTENT
GDS, aggregator (Travelfusion)

BIGGEST INNOVATION OF 2023
Pinfields/DK accounting software (middleware) integration